DMCA and Copyright
PicStur respects original creator rights and expects all uploaded assets, templates, graphics, plugins, and digital products to be lawful, licensed, and non-infringing.
1. Overview
This DMCA and Copyright page explains how copyright owners, authorized agents, creators, vendors, and users can report intellectual property concerns related to PicStur products.
PicStur is a digital market where creators may upload templates, album designs, graphics, video assets, plugins, software tools, and other digital products.
PicStur expects all vendors and creators to upload only products they own, have created, or have valid rights to distribute.
2. Respect for intellectual property
PicStur respects copyrights, trademarks, design rights, creator ownership, and other intellectual property rights.
Users and vendors must not upload, sell, share, or distribute content that infringes another person or business rights.
If PicStur receives a valid complaint or identifies a risk, it may review, hide, remove, disable, or restrict the product or account involved.
3. What can be reported
You may report a product if you believe it copies your design, template, image, artwork, video asset, code, plugin, software, text, brand material, copyrighted file, or other protected work without permission.
You may also report unauthorized resale of your digital product, stolen template packs, copied thumbnails, copied product descriptions, pirated plugins, or files that include your protected work without rights.
Reports should be made only by the rights owner or an authorized agent who has permission to act on behalf of the rights owner.
4. Information required in a takedown request
A takedown request should include your full name, business name if applicable, email address, phone number if available, and a clear statement that you are the rights owner or authorized agent.
You should identify the copyrighted or protected work you believe has been infringed. Provide links, registration details, original file proof, portfolio proof, publication proof, screenshots, or other ownership evidence where available.
You should include the PicStur product URL or enough information for PicStur to identify the allegedly infringing listing.
You should include a clear explanation of why the listing infringes your rights and what action you are requesting.
5. Good faith statement
A valid complaint should include a statement that you have a good faith belief that the disputed use is not authorized by the rights owner, its agent, or the law.
The complaint should also include a statement that the information in the notice is accurate and that you are authorized to act on behalf of the rights owner.
False or misleading claims can harm creators and users. Do not submit a takedown request unless you genuinely believe your rights are being infringed.
6. How to send a complaint
You can send copyright or intellectual property complaints through the support, help, or contact pages linked on the PicStur website.
To help PicStur review quickly, include the product link, your ownership proof, screenshots, original work links, and a clear explanation of the issue.
If the complaint involves multiple products, provide a separate list of each product URL and the corresponding original work.
7. PicStur review process
After receiving a complaint, PicStur may review the product, the submitted evidence, account history, vendor details, product files, thumbnails, descriptions, and any related market information.
PicStur may temporarily hide, disable, or restrict a listing while a complaint is reviewed.
PicStur may contact the reporting party, the vendor, or both sides for more information before taking final action.
8. Possible actions
Depending on the review, PicStur may remove the listing, disable downloads, reject the product, warn the vendor, suspend vendor access, restrict account features, or take other action allowed by the Terms of Service.
PicStur may also decline a complaint if the evidence is incomplete, unclear, false, unrelated, or does not show infringement.
Where appropriate, PicStur may allow the vendor to correct a listing, replace a file, update credits, remove infringing material, or provide proof of rights.
9. Vendor response to complaints
If a vendor receives notice of a complaint, the vendor should respond honestly and provide proof of ownership, license, permission, purchase rights, or original creation where available.
Vendors should not reupload removed content unless the issue has been resolved and PicStur permits the content to be restored.
Repeated upload of infringing or disputed material may lead to vendor suspension or permanent removal.
10. Counter notice or dispute response
If a vendor or user believes a takedown was made by mistake, they may contact PicStur support with a counter explanation and supporting evidence.
A counter response should include the product link, account email, ownership proof or license proof, explanation of why the content is lawful, and any documents that support the claim.
PicStur may review the counter response, request more information, or keep the product disabled if the dispute remains unclear or legally risky.
11. Repeat infringement
PicStur may take stronger action against accounts that repeatedly upload infringing content, receive valid complaints, ignore takedown warnings, or attempt to bypass restrictions.
Repeat infringement may result in product removal, vendor suspension, payout hold, account termination, or other market action.
PicStur may preserve records of repeated infringement complaints for compliance, fraud prevention, and legal purposes.
12. Trademarks and brand misuse
PicStur may also review complaints involving trademark misuse, misleading brand references, fake affiliation, copied logos, counterfeit branding, or unauthorized use of business names.
A trademark complaint should include the trademark owner details, registration or use evidence if available, the PicStur product link, and an explanation of the confusion or misuse.
Product creators should not use third-party brand names, logos, or official marks in a way that falsely suggests endorsement, partnership, or authorization.
13. Third-party assets inside products
Creators must ensure that any fonts, photos, mockups, icons, footage, music, graphics, plugins, code, or other third-party materials included in a product are properly licensed for resale or distribution.
Using a third-party asset in a preview image may still require permission depending on the asset license.
If a product depends on third-party assets that are not included, the product description should clearly explain what is included and what the customer must obtain separately.
14. False or abusive complaints
PicStur may reject complaints that appear false, abusive, incomplete, misleading, competitive harassment, or unrelated to intellectual property rights.
Submitting false complaints can damage legitimate creators and may result in account restrictions or legal responsibility.
If you are unsure whether you own the rights, consult a qualified legal professional before submitting a formal complaint.
15. No legal advice
PicStur may review complaints for market action, but PicStur does not provide legal advice or act as a court.
Complex ownership disputes, contract disputes, collaboration disputes, employment disputes, or authorship disagreements may require legal advice or a formal legal process outside PicStur.
PicStur may keep content disabled where a dispute creates legal, market, or payment compliance risk.
16. Effect on orders and downloads
If a product is removed due to copyright or intellectual property concerns, future sales and downloads may be disabled.
Customer access, refunds, replacements, and vendor payouts may be reviewed based on order status, download history, complaint details, payment status, and platform policy.
Removal of a listing does not automatically mean every previous order is refunded, and it does not automatically mean every complaint is accepted.
17. Record keeping
PicStur may keep records of complaints, responses, removed products, vendor actions, and supporting evidence for compliance, security, dispute handling, and legal protection.
Complaint records may be shared with payment providers, legal authorities, affected parties, or service providers where necessary and appropriate.
Personal data in complaints is handled according to the Privacy Policy.
18. Contact for copyright concerns
To report copyright or intellectual property concerns, use the support, help, or contact pages linked on the PicStur website.
Include your contact details, ownership proof, product URL, screenshots, original work link, and a clear explanation of the issue.
PicStur may update this DMCA and Copyright page as market features, legal requirements, creator policies, or compliance processes change.